Privacy Notice & Disclaimer

Privacy Policy

This overview describes how Sports Medic Zone collects and uses your personal information when you use our website. The information we collect pertains to details required for us to contact you regarding order processing, customer support, and marketing communications. We do not collect your payment information. We do not sell or disclose our customer list to anyone. We value your trust and privacy, and therefore you will not receive any abusive mail, or phone calls from third party sources.

Data we collect:

- Contact information such as name, email, phone number, and address
- Website behavior such as specific pages you view while visiting
- Additional information collected automatically such as local internet service provider (ISP), browser type, and IP address

How we use collected data:

- Data collected on Sports Medic Zone is used to optimize our service and provide you with the best user experience possible. Specific uses include but are not limited to: using collected information to contact you regarding order status, payment requests, and any other situation where we deem direct communication is appropriate or required by our customer service team

-  Data collected on Sports Medic Zone may be used for marketing, but with the customer’s consent. This entails making customers aware of new products, services, or promotions and events via email, phone, or social media and search platforms

-  Personal information is not sold or shared for third party affiliation or profitability, and is strictly used to serve as an informational guide to provide relevant content that our current or prospective customers may find valuable.

Opt-Out and Use Agreement:

-  If you choose to opt-out from receiving marketing or newsletter communications, you may do so from within the unsubscribe links or instructions provided in our email correspondence, or by contacting customer service by phone or social media platforms

-  By using this site, you are agreeing to our terms and privacy policy. By doing so, you acknowledge that some basic information may be collected and used in the manner described above

Payment Information and Security

We protect your financial information with the tightest security measures to ensure your details and transactions remain private and secure. We employ 128-bit SSL security encryption during the order and checkout process to protect your information. That same level of security is used on all company intranet and network resources. To further protect our customers’ financial information, credit card information is encrypted on our networks so employees do not have access to credit card numbers. All credit card information is automatically deleted from our databases after two weeks to ensure that if a security breach does occur, minimal information is compromised. Please note, in an event where a customer fails to make payment for an order, reverses payment on an order already received, or is making an attempt to defraud us, we reserve the right to provide information to credit agencies and other collections services.

Other: Ensuring trust with our website users is critical to the Sports Medic Zone Team. As part of our ongoing effort to provide transparency and user confidence, we do our best to describe our business practices pertaining to your privacy as clearly as possible. If you have any questions or concerns about our privacy policy, please contact us via the following:

SMZ Physical Store:
2nd Level High Pointe Medical Hub

Shaw Boulevard, Barangay Bagong Silang, Mandaluyong City

SMZ Email Address:

Date of Effectivity:
This policy is effective as of May 15, 2019. Future updates to this policy will be indicated on our website within our policy and use agreement information.


Sports Medic Zone assume no liability for damage and/or injury resulting from the use of products supplied by this company. While we source products only from legitimate sources, we cannot make any guarantee that these products will agree with everyone. Our products are not toys and should not be used by minors without the guidance of their parents, doctors, or specialists. All prices and policies are subject for review and change without notice.